Returns of full-price and sales merchandise must be made within 30 days of your order date and products must be unused or undamaged. For additional information contact us firstname.lastname@example.org
To start the return process, submit an email to email@example.com and state the reason for your request.
You will receive return instructions along with a prepaid shipping label from firstname.lastname@example.org.
CREDITS FOR RETURNS
You will receive a refund in the same form of payment originally used for purchase within 15 days that your return is received. Your refund will include the cost of the item, less the cost of return shipping of $8.00.
Sorry, shipping and handling costs are non-refundable.
Gifting charges are non-refundable.
Using a promotional code, referral credit, limited-time only pricing, or any other discount or special pricing offer are ineligible for return or refund.
In the case of items damaged during shipment, please immediately contact our customer care department at email@example.com for a replacement.
PAUSING YOUR SUBSCRIPTION
Once you have paid a full cycle, you have the option to pause your subscription without any charges or penalties by contacting firstname.lastname@example.org.
You can resume the service at any time without incurring additional charges by contacting email@example.com.
For Subscriptions, you must complete your selected billing cycle in order to cancel. firstname.lastname@example.org